Terms of service

What is the shipping time for US & International orders?

All Muse Studio artworks are custom made to order and ship directly from our professional production partner. Most U.S. orders ship within 5–8 business days of purchase, with delivery typically within 7–14 days depending on size and framing.

International orders usually ship within 7–10 business days and arrive in 2–4 weeks, depending on destination and customs processing.

Oversized or framed pieces may require additional handling time. Once shipped, you’ll receive tracking details to follow your order’s journey right to your door.

Returns, Exchanges & Restocking Policy

Returns must be received undamaged, in original packaging in order to receive a refund. Return Shipping costs are the responsibility of the buyer.

Each Muse Studio artwork is custom made to order with your selected size, finish, and frame. Because of the high production costs for framed and oversized (40”+) pieces, these items are subject to a 25% restocking fee if returned.

Please review artwork size, orientation, and color tones carefully before purchase, as all orders are made to your specifications. Smaller unframed pieces may be returned within 14 days in original condition. Damaged or defective items will be replaced at no cost.

Message us anytime for sizing or color guidance before ordering.

Can I cancel the order?

We will accept a cancellation request within one hour of purchase. Orders are confirmed for production one hour after they are submitted. Orders cannot be cancelled or changed after they have been sent to production.

Digital Prints are non-refundable per Etsy's guidelines.

Package returned to sender by the post office

It is the customer's responsibility to track the package and ensure you are there to receive it or pick it up at the Post Office.

We shall decline to refund or re-ship any order returned to us for any reason after the Postal Service has indicated that the order has been delivered, refused or unclaimed.



If you have any problems with your order, please contact us by using Etsy.

I ensure to attach all buyer's phone numbers to tracking information to help with this process.

How can I be sure the artwork will fit my space?

Before ordering, measure your wall area and outline the artwork’s dimensions using painter’s tape directly on your wall. This simple trick helps you visualize how the piece will look in scale with your furniture, lighting, and decor. Step back to see how it fills the space — this is especially helpful for oversized or statement pieces.

If you’re unsure about size, framing style, or color tones, message us for styling guidance or a quick wall mockup before purchasing. We’re always happy to help ensure your artwork fits beautifully in your home.

What sizes do you offer?

Muse Studio offers a wide range of artwork sizes to suit most interiors — from small accents to oversized statement pieces.

Standard formats: 16x20, 18x24, 20x30, 24x36, 30x40

Square formats: 20x20, 24x24, 30x30, 36x36, 40x40

If a listing doesn’t show a specific dimension, we can accommodate your request only within these sizes. This ensures each artwork maintains its composition and print quality while keeping production timelines consistent.

Can you help me choose the right artwork for my space?

Absolutely. We love helping customers find the perfect piece. Send us a photo of your room along with a few details about your style and color palette, and we’ll suggest artworks that fit beautifully. Whether you’re creating a calm bedroom retreat, a bold living room statement, or a cohesive gallery wall, we’ll help you find the right match.

How do I know what size to order?

A quick trick is to use painter’s tape to mark the artwork’s dimensions on your wall. This helps you visualize scale before ordering. We’re also happy to guide you through our size options to find the right proportion for your space.

What if I’m styling for a client or staging project?

Muse Studio regularly partners with designers and home stagers. If you’re working on a project, we can curate cohesive collections by color, theme, or style trend to suit your concept.